Contact us

Feel Free TO contact us 

• Location (Upstairs) : 819 12th Street, Suite 212, Paso Robles, California 93446


• Call or Text : 805-835-3330


• Email: thewearhouse_hammersalon@yahoo.com


• Facebook: The Wearhouse – A Hammer Salon


• Instagram: thewearhouse_hammersalon


• Twitter: @twhammersalon


 


**Be sure to leave Phone Number and/or Email so we can reply to your message**

HOurs

Phone Call/Text Message Answering/Response Hours:

Monday:             By Appointment only. 
Tuesday:             9:00AM – 5:30 PM
Wednesday:       9:00AM – 5:30 PM
Thursday:           9:00AM – 5:30 PM
Friday:                9:00AM – 5:30 PM
Saturday:            9:00AM – 3:00 PM
Sunday:              By Appointment only. 
Early Morning and Late Evening Appointments times are available. 

Cancellation Policy :  

Your appointments are very important to all members of our team. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations.

Notification given at least 24 hours prior to your appointment will receive no charges.

Notification given less than 24 hour prior to appointment time will result in a 50% service.

Failure to show up for your appointment will result in a 100% charge of the reserved service amount. Service amount is the discretion of your Service Provider.

Confirmation Emails and/or Text Messages 

As a courtesy, we send out email and/or text messages to confirm your service appointments 48 hours prior to your appointment date. Confirm appointment by following instructions in received message. Please ensure that we have your current email address and/or phone number on file in order to receive the messages. It remains your responsibility to remember your appointment dates and times and/or contact us to cancel in order to help us service our guests better by providing enough notice to avoid the cancellation fees.
Late/Tardy Policy

We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc.  It happens, we know. However, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time.  For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 15 minute grace period.  After that time, we will call to check in on you. If you are able to make it in time for your entire service to be completed, great.  If not, you may have to forgo parts of the service in order to keep it in the time allotted for you.  Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day.

Again, please remember that your appointments are reserved for you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies. 

Guarantee Services

We always want you to be 100% satisfied with your services.  If you are not 100% satisfied we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services corrected by the stylist who originally performed the service. Any issues reported longer than 5 days from the original appointment date will not immediately be considered a redo but will be assessed on a case by case basis.

Guarantee Products 

Just as we want you to be satisfied with your service we want you to be happy with the products you are using. We will gladly accept returns for store credit on any products within 30 days from purchase as long as at least 2/3 of the product is remaining.

Reddoor Market Return Policy 

Any unworn item from the Reddoor Market may be returned within 30 days of purchase for STORE CREDIT ONLY. Tags must be attached. All Sale Items are FINAL.